Keep Your Chain

Cold outreach CRM · coming soon

Every follow‑up, in the chain it started in.

Keep Your Chain sends your outreach, writes each follow-up as a reply to the last one, and stops the moment someone answers — even when the answer comes from a person you never wrote to.

Plans will start at $29 / month · built for founders who send their own email

Re: Fairing on Halcyon's checkout3 messages · 1 conversation
D
Dana Whitfield [email protected]
Today, 7:12 AM
Yes — send the prompt. We've been meaning to look at this. Fairing's been fine but the per-order thing adds up.

Dana
Message-ID: <3f1c…@trycustomerluv.com> In-Reply-To: <8a72…@trycustomerluv.com> References: <8a72…@trycustomerluv.com> <c04e…@trycustomerluv.com> Sequence: stopped · reply detected · tagged engaged

Why the chain matters

A follow-up that starts a new thread is a stranger. A reply is a conversation.

It reads as one note, not four.

Your prospect opens a single conversation with the whole context quoted underneath. They never have to remember who you are, because the first email is right there.

Filters see a reply, not a blast.

Mailbox providers score a message carrying In-Reply-To and References differently from a fresh send. It is the difference between "someone I've heard from" and "someone new."

Every reply finds its way home.

Because each message carries the chain, a reply from a colleague, an assistant, or a forwarded inbox still matches the right prospect — and stops the sequence.

The product

Five screens. Everything hard is underneath.

Simple on the surface: an inbox, a pipeline, a sequence editor, a prospect list, and a domain health board. The sending, threading, reply matching and deliverability work happens where you never have to look at it.

One inbox for every sending domain

All replies, across every domain and both of you, threaded and classified. Reply inline and Keep Your Chain sends from the right address with the right headers, so the chain never breaks. Engaged replies arrive with a drafted answer written from your own product guide — you are the send button.

Keep Your Chain inbox showing replies classified as engaged, referred, deferred and bounced, with a drafted reply ready to send

A pipeline that knows what already happened

Every company and every product track with its state: sequenced, engaged, installed, deferred, referred, bounced, suppressed. Filter by competitor detected, bulk-approve prospects, and see reply rate per sequence without exporting anything.

Keep Your Chain pipeline table of companies and their sequence state

Sequences that can only reply

Write four short steps. Set the delays. Preview any step rendered against a real prospect. The editor will not let a step after the first go out as a new message — reply in chain is the default, and it is locked.

  • Per-step reply rate, so you learn which line works
  • One template per product × competitor detected
  • Zero links in steps one and two, one in step three, by design
Keep Your Chain sequence editor with four steps and a locked reply-in-chain setting

Prospects that come with a reason to write

Built-in scrapers read public storefronts and app-store reviews, detect which competitor a store already runs, find the person, and verify the address before it ever enters a sequence. Approve, skip, or suppress — the first line of the email is already true.

Keep Your Chain prospects list with detected apps, verified emails and approve buttons

A postmaster for each domain

DMARC pass rate, Google reputation, spam rate, blocklists, bounces and reply rate — per sending domain, refreshed daily. Ramp is a schedule the monitor enforces, and a domain that drifts is throttled before you would have noticed.

Keep Your Chain domains screen with health signals and ramp position per sending domain

The reply reaches your phone. So does the draft.

Only a human reply that scored as engaged or referred pushes. Out-of-office, bounces and "no thanks" are logged, never pushed. Tap the alert, the thread opens with a draft in the reply box, and the primary action is Send.

Phone notification from Keep Your Chain: Dana at Halcyon Skin said yes, with a drafted reply

Invariants

Things it will not do.

Most outreach tools have settings. Keep Your Chain has rules. These are enforced in code, not in a checkbox someone can uncheck at 11pm.

If you sell software

They installed without replying? That is the system working.

Your app posts a signed install event. Keep Your Chain matches the shop, ends the cold track, and hands the relationship to your welcome flow on your real domain. No follow-up three arrives for a customer who signed up after follow-up two.

Without an install signal

Mon — step 1 lands.

Thu — step 2 lands. They install that afternoon and start onboarding.

Sat — step 3 lands: "wanted to make sure this didn't get buried." They are already a paying customer. First impression: you don't know who your customers are.

With Keep Your Chain

Mon — step 1 lands.

Thu — step 2 lands. They install that afternoon.

Thu, 4:02 PM — install event matches the shop. Track ends. Welcome flow starts from your product domain. Pipeline shows installed. Nobody had to tell you.

Pricing

Plans will start at $29 a month.

Keep Your Chain is in build. Join the waitlist and we will write to you when plans open — one email, and any follow-up will be a reply to it.

Every plan includes

  • Reply-in-chain sequences with the threading invariant locked
  • Stop on reply, from any address in the chain
  • Stop on install or signup from your own app
  • Unified inbox across every sending domain and every seat
  • Domain health monitor with enforced ramp and auto-throttle
  • Prospect discovery with competitor-app detection
  • Phone alerts with a drafted reply for engaged threads

Seats, domains and monthly send volume set the tier. Details at launch.

From the blog

Reading on outreach and the chain

Sep 2026

Why your cold email follow-up should be a reply, not a new email

The case for sending every follow-up in the same email chain: what the recipient sees, what the filter sees, and the three headers that make it work.

Sep 2026

A cold email that landed in my primary inbox three times: a header-by-header teardown

What one well-run sequence got right — and the two things it got wrong.

Sep 2026

Stop sending when they reply — including when someone else replies

Forwards, out-of-office, referrals, installs, and the reply-detection cases most sequencers miss.

All posts →